If the fax was sent successfully but wasn’t received by the recipient, it could be caused by the following reasons:
Fax Receiving Setting Issues
- The destination machine is not set to auto-answer
- The destination machine is out of ink/paper
- The destination machine didn't set the number of rings to answer incoming faxes
(...)
Connection Issues
- Poor phone line connection
- The destination machine not being connected to the printer
(...)
Your Fax Might’ve Been Sent to a Wrong Number
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