Help Center

You see this message probably because:

  • You use a debit card that requires the PIN or Personal Identification Number. So you may need to use another card for your payment
  • You use a card that has region restrictions. For example, if your card issuer only allows your card to be used in the US, you can’t make a payment to the business in China. Please contact your card issuer for the restricted regions of your cards
  • You use a card such as an FSA card that is only used for certain industries like healthcare
  • If you still have questions about your card, please contact us.

Still can't find what you're looking for?

Write to us: [email protected]