Help Center

If you want to block spam faxes or don't want to receive the fax from a specific person, CocoFax will help you out of this with an easy-to-use blacklist capability.

To blacklist a person, you have two options.

From Inbox or Sent

  • Go to Inbox or Sent on your dashboard
  • Click “...” of an item you want to block in the list
  • Select the Blacklist option
  • Click Yes to confirm your choice in the popup that appears
  • add a number to the blacklist in the first step

From Contacts

  • Navigate to Contacts and click Blacklist
  • add a number to the blacklist in the second step
  • Click Add to Blacklist on the BlackList page that appeared
  • Enter the name and fax number
  • add a number to the blacklist in the third step
  • Click Submit to create a new blacklist

On this page, you can also edit the information of a blacklist or delete a blacklist.

Still can't find what you're looking for?

Write to us: [email protected]