How to Allow Multiple Users to Receive Email Notifications for One Fax Number? (For Business & Enterprise)

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Profile
Can I Cancel My Plan? Can I Send and Receive Faxes in My Email? How Can I Add Credits to My Account? How Can I Change My Current Fax Number? How Can I Change My Payment Method? How Can I Check the Remaining Pages in My Plan? How Can I Edit My Password? How Can I Get a Plan? How Can I Recover My Password? How to Forward Received Faxes to Multiple Recipients? How to Port Your Fax Number to CocoFax? What is a CSR?
Contacts
How to Add a Contact? How to Add a Group? How to Add a Number to the Blacklist? How to Block Incoming Fax From Unknown Senders? How to Send a Fax to One or Several Groups?
Business & Enterprise
How to Allow Multiple Users to Receive Email Notifications for One Fax Number? How to Assign Multiple Numbers to One User? How to Assign One Number to Multiple Users? How to turn on/off 2FA? What is the default number and how to change it?

If you want multiple team members who share a fax number to know the faxing status in parallel, it is a good idea to add multiple recipients to your account. To do this, you can:

Go to the Profile
Navigate to Notification, click the Edit option next to the Email to open the Email Notifications settings window

allow multiple users to receive email notifications under one fax number in the first step

Turn on the Sent Fax Notification or Received Fax Notification, or both, depending on your needs

allow multiple users to receive email notifications under one fax number in the second step

Add recipients by clicking Add
Click Submit to confirm your change

You can add unlimited recipients to your account if your plan allows. Learn more about our plans to add multiple users.

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