CocoFax: A Cheaper, Easier Alternative to eFax

Searching for a substitute for eFax? Being a fax giant, eFax fails the expectation of many with its poor service. As a powerful alternative to eFax, CocoFax outshines the competition for its richer features, lower price, simpler interface, and nicer customer service. Go green and boost your efficiency for free now!

30-Day Money-Back Guarantee

Features

CocoFax is More Versatile Than eFax

Renowned as it is, eFax has not been upgraded for ages, despite integrations with Google, Microsoft, and Slack becoming the new normal. Time to consider a more modern, comprehensive online faxing tool like CocoFax, the easiest-to-use service that can be accessed through multiple platforms.

FeaturesCocoFax BasiceFax Plus
Free Fax (No Credit Card Required)
Free Trial (Credit Card Required)
Fax Number Porting
No Setup Fee
Email to Fax
Unlimited Fax Storage
Multiple Fax Recipients
International Coverage
Multiple Team Members
Android App
Slack Integration
Microsoft Add-on
Chrome Extension
G Suite Add-on
Archive to Google Drive Automatically
Blacklist
Manage Labels
Retry for Failed Faxes
Scheduled Faxing
Fax Cover Templates
SMS Notification
Two-Factor Authentication
HIPAA Compliant
Live Chat
API

How Do Customers Like eFax and CocoFax

Outdated Product Function

Excellent Business Partner

"Faxes do not go through. I sent multiple faxes and I always got the same response, “failed to send”."

Verified eFax review on G2.com

"CocoFax allows multiple members to share a single account and send multiple faxes simultaneously. It's really convenient."

Verified CocoFax review on G2.com

"I feel that the software needs some updates. It seems pretty outdated in comparison to other softwares I use."

Verified eFax review on Capterra

"I can use my phone or computer and its so simple and easy to upload the files you need to send even if its you taking a pic from your phone"

Verified CocoFax review on Capterra

"Though I sent these documents via their portal (which is straight out of the 90s), I found out three weeks later from the recipients that they never received my faxed documents"

Verified eFax review on ConsumerAffairs

"The best thing is that I can install CocoFax's Google plug-in so that I can send faxes directly from Google Docs."

Verified CocoFax review on SourceForg
Price

CocoFax - A Much More Affordable Option Than eFax

Zero setup fee, zero custom fax number fee, CocoFax charges less and offers more, in comparison to eFax. For each page faxed with CocoFax, you get to pay 66% less than with eFax. Select one from our economical pricing plans that fit in your budgets!

Basic Plan

FeaturesCocoFax BasiceFax Plus
Fax Pages Per Month200150
Price Per Month$12.99$16.95
Custom(Vanity) Fax Number Fee$0.00$0.00
Setup FeeFree$10
Total Fee Per Month$12.99$26.95
Average Fee Per Page$0.06$0.18

Premium Plan

FeaturesCocoFax PremiumeFax Pro
Fax Pages Per Month400200
Price Per Month$19.99$19.95
Custom(Vanity) Fax Number Fee$0.00$0.00
Setup FeeFree$10
Total Fee Per Month$19.99$29.95
Average Fee Per Page$0.05$0.15
Lite

Cheapest Fax Service for Individuals

CocoFax has attracted a large number of individual users. Offering basic but complete service for personal use, CocoFax enables customers to enjoy a better faxing experience at the lowest price possible.

You might need to fax from time to time, like sending faxes to insurance agencies or receiving faxes to obtain medical records from hospitals. And you might be put off by the high price that eFax charges businesses or corporations. Why not consider CocoFax? Just paying for a hamburger's price, you can get a free fax number and 60 fax pages at your disposal.

What Do Our Customers Say About Us

Deceptive Pricing

“limit on amount of fax received. high monthly rate”

Verified eFax review on G2.com

"It has been terrible. They lied about pricing."

Verified eFax review on Capterra

"They're overpriced and they don't do anything that isn't done by a competitor for less."

Verified eFax review on Capterra

“limit on amount of fax received. high monthly rate”

Verified eFax review on G2.com

"It has been terrible. They lied about pricing."

Verified eFax review on Capterra

A Hamburger’s Cost

"It is a software that is one of the best and offers tools that can boost your business productivity at an affordable rate compared."

Verified CocoFax review on SourceForge

"The support and prices are great and reasonable. I do appreciate the first few pages being free to send."

Verified CocoFax review on G2.com

"The quality of the fax is good, and the favorable price makes me very happy with the service."

Verified CocoFax review on G2.com

"It is a software that is one of the best and offers tools that can boost your business productivity at an affordable rate compared."

Verified CocoFax review on SourceForge

"The support and prices are great and reasonable. I do appreciate the first few pages being free to send."

Verified CocoFax review on G2.com
Interface

A More User-friendly Design

A simple, sensible, intuitive web interface could delight visitors and improve user experience. Unlike the old-fashioned official style adopted by eFax, our dashboard features a neat and crisp layout with refreshing color combinations. While eFax frustrates customers with intricate design, CocoFax eases users’ faxing hassles with a straightforward interface. Whether you are on your mobile device or browsing the computer web, you can enjoy the maximum convenience CocoFax brings.

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eFax Corporate

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eFax Corporate

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eFax Corporate

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Compare Customer Reviews About Us

Poor Interface Design

"The cancel link in their billing page is non-functional by design. The cancel link tells you to open a chat window with a bot. The bot tells you to go click on the cancel link."

Verified eFax review on ConsumerAffairs

"Their user interface is outdated and a challenge to use."

Verified eFax review on G2.com

"Their interface feels a little antiquated and quirky compared to the other provider we switched to."

Verified eFax review on Capterra

"The cancel link in their billing page is non-functional by design. The cancel link tells you to open a chat window with a bot. The bot tells you to go click on the cancel link."

Verified eFax review on ConsumerAffairs

"Their user interface is outdated and a challenge to use."

Verified eFax review on G2.com

Comfortable Web Experience

"Has a very simplified interface that helps us instantly scan something and fax it out without having to handle all the physical documents."

Verified CocoFax review on SourceForge

"Cocofax has an easy to use and intuitive user interface. It also has all the features I want."

Verified CocoFax review on G2.com

"It was pretty easy and provided me with a Fax number for free. Great User interface and simple set up!"

Verified CocoFax review on G2.com

"Has a very simplified interface that helps us instantly scan something and fax it out without having to handle all the physical documents."

Verified CocoFax review on SourceForge

"Cocofax has an easy to use and intuitive user interface. It also has all the features I want."

Verified CocoFax review on G2.com
Customer Support

Stronger Customer Support

Problems could arise before, after or in the middle of using an online fax service, which highlights the importance of immediate customer support. Poor fax service could impede your business processes and duplicate your costs. While eFax draws complaints due to delayed help, CocoFax stays highly connected with you and troubleshoots for you 24/7 around the clock with a live chat window.

Customer Feedback: eFax vs. CocoFax

Unbearable Customer Service

Helpful and Timely Assistance

“You can never cancel your account - you need to cancel your credit card to stop them charging from you!”

Verified eFax review on G2.com

"I was able to create an account in less than a minute while still on the line with the customer service rep from my Health Insurance company."

Verified CocoFax review on G2.com

"The company itself has scammy sales people, a difficult to use portal for your account, and the worst customer service in the world. Don’t expect them to help you with any issues at all. They will not understand and send you in circles."

Verified eFax review on Capterra

"This service is not only affordable but also of high quality. And the customer support is very professional. They will solve any problems I have in time."

Verified CocoFax review on G2.com

"...no option to cancel the subscription. Also, there is no way to remove the credit card details. It has been billing me every month for the service. I have mailed them many times but getting no response. On calling them they disconnect the calls. It's a scam! Beware."

Verified eFax review on ConsumerAffairs

"I have to say that their customer service is so great, they'll answer any questions you encountered while using the free trial. So I subscribed to their service before the free trial ends."

Verified CocoFax review on SourceForg
Best Online Fax

Why Choose CocoFax Over eFax

Multiple Integrations that Upgrades Your Efficiency

CocoFax not only enables you to view, send, and receive faxes via email, but also quickens your file transmission with Google and Microsoft integrations, as you can send faxes directly from Google Docs, Sheets, Drive or Microsoft Word. Besides, by connecting Slack with your CocoFax account, you will be able to receive the simultaneous reminders about your fax status.

Automatic Archiving to Google Drive

Another noteworthy surprise brought by CocoFax’s Google Drive integration is that your fax documents will be automatically archived once activated. A CocoFax folder will be generated with your sent and received documents stored in each subfolder. You can check the fax records in your Google Drive at any time since all your files are preserved permanently in the cloud. With this integration, businesses can benefit from the cost and effort saved on managing fax documents.

World Class Encryption and Compliance

Cautious customers might have more concerns about data security. Complying with HIPAA, PHIPA, etc, we keep your confidential data safe in accordance with regional regulations. Besides the advanced global protective standards like AES-256, CocoFax builds an additional shield on your online data with two-factor authentication (2FA). In this way, no one other than yourself could access your private information.

Fax Number Porting at Your Fingertips

When searching for an alternative to eFax, one of your worries might be the transition to a new fax number. If you already have an eFax number and hesitate to abandon it, you can totally rest assured because porting a fax number is just a piece of cake for CocoFax. The only thing you need to do is just fill out a form and CocoFax will handle all the rest for you. What’s more, you are empowered with the right to keep your CocoFax number if you subscribe to our business or enterprise plan.

Highest Rated Fax Software for All

We are honored to be rated as the No.1 fax software on G2. We gain reputation from customers for our unique features such as cross-platform sending, ease of use and setup, quality of support, etc.

The Easiest Online Fax Service to Use

Trusted by countless customers, CocoFax tops the easiest to use online fax list on G2. If you are confused with eFax’s complicated procedures, why not try our hassle-free all-in-one software?

cocofax PC and mobile

Get Started with CocoFax Today!

No more waiting! Sign up now and port your number from eFax to CocoFax with ease. Get the easiest, fastest, and safest fax solution NOW!

30-Day Money-Back Guarantee