CocoFax Privacy Policy

CocoFax understands and acknowledges that its users, visitors, and customers would like to know their privacy protection measures when using our provisions. CocoFax gives this Privacy Policy to help you (the user, visitor, and/or customer) stay informed and also make a decision on whether or not to use or continue to use the CocoFax Website, associated software, and services. If you disagree with any of our practices, then we urge to not to use our Website, software, and services.

This Privacy Policy works in conjunction with and under the CocoFax Terms of Service. If you agree, use and/or continue to use CocoFax Website, supported software, and services, which also includes the information you provide on the CocoFax Website, or when using one of the provides services remains under the terms of this Privacy Policy together with our Terms of Service.

WHAT THIS PRIVACY POLICY COVERS

CocoFax Privacy Policy works as a part of the Terms of Service Agreement, and it covers how we treat user information, which includes the personal identification details collected by CocoFax, the data collected when you access CocoFax Website, using CocoFax Services or any other supported software that we provide.

This Privacy Policy does not apply to other companies or associates that CocoFax does not own or control, or to personnel that CocoFax has not employed or manage.

THE INFORMATION COLLECTED BY CocoFax

CocoFax can obtain the following cases, which includes information that we use to identify you as defined below:

  • ‘Personal Identification details.’
  • User-provided details

We also collect certain Personal Identifiable Information, e.g. your mobile phone number when you choose to participate or use one of the CocoFax services like registering as a user. The same applies when you use our Services.

Log File Information: When you use CocoFax Website or our mobile application, our servers will collect certain information that the app or web browser permits to send to the servers. The log file information includes the web browser request, IP address, browser language and type, URL and referring/exit pages, the platform, domain names, clicks, the viewed pages and the viewing order, landing pages, amount of time spent on particular pages and the date and time of the sent request.

COOKIES

CocoFax Cookies Information Collection and Other Tracking Technologies: We (including the associated service providers) use various technological approaches to collect information, which may include saving cookies on your device (computer or mobile phone). Cookies are small coded extensions stored on your hard drive or the device’s memory to help use improve CocoFax Services and what you experience, customize your preferences and performance, allow you to access and use CocoFax Services without having to re-enter your authentication details, understand the most popular CocoFax areas and features and counting the number of visits.

We may also use Web beacons (or tracking pixels) to collect information. Web beacons are electronic images (also known as ‘gifs’) that CocoFax can use in its Services or sent emails to help use deliver updated cookies, count visits, understand how you use our Website and Services and the campaign effectiveness and also know whether an email was opened and acted upon or not.

Third-party cookies: If you access CocoFax Services via your account using third-party services, the respective third-party services may use cookies that are under the third party rules and regulations. CocoFax doesn’t control the use of cookies if they are from third party services.

WHAT CocoFax DOES NOT COLLECT

CocoFax doesn’t collect addresses, emails, or any other contact details from the users’ mobile address book or the saved contact list apart from the first and last names, and phone numbers.

HOW CocoFax USES THE COLLECTED INFORMATION

Once you submit your personal Identification Information via CocoFax Website or the related services, then we will use the personal details to operate, maintain and provide you with specifications and functionalities of the CocoFax Website and the associated Services. Your mobile phone number is vital to your use of CocoFax Services, and we will retain it. We do not use the collected phone number or any other Personal Identification Information to send commercial or advertising messages.

Once you sign up with CocoFax, it means you have automatically subscribed to our newsletters and also receive updates on the new and upcoming features and the release details via your email or the mobile application using the ‘push notifications’ feature. You can unsubscribe at any time you wish to by clicking on the unsubscribe link in the email or turning off the push notifications feature.

WHEN DOES CocoFax DISCLOSE INFORMATION

We do not give, sell, or share the Personal Identification information (such as the mobile number) to third party interests for the commercial and advertising use. The only time we can release your personal information is only if the law requires CocoFax to do so, or when providing proof in case of a payment or refund dispute or in good faith that such action complies with the international laws and regulations. We can also submit your Personal Identification Information when responding to a competent court order, subpoena or anything equivalent herein.

YOUR CHOICE

You can decline to submit Personal Identification Information through CocoFax Website, or associated Services, in which CocoFax may not be able to supply certain services to you. If you do not agree with our Privacy Policy and Terms of Service, please terminate your account, uninstall CocoFax app on your mobile phone and discontinue using our Services. Continuing to use CocoFax Services means that you have signed to accept and follow our Privacy Policy and Terms of Service Agreements.

To enhance security and protect your privacy, we take reasonable measures (such as two-step verification that sends an SMS when accessing certain Services) to verify that it’s indeed you before registering your mobile number and giving you access to CocoFax Services. You can always contact CocoFax via the available contact page on the Website if you have any questions regarding our Privacy Policy.

THIRD-PARTY ADVERTS AND LINKS TO OTHER WEBSITES

We do not like advertising and intruding you with automated ads. CocoFax is an ad-free company as of now, and we intend to keep it that way. We have no intention to introduce or advertise our products and services any time soon, but if we decide to do so, then this section will be adequately updated.

OUR DATA SECURITY COMMITMENT

CocoFax uses commercially available and reasonable physical, managerial, and technical security measures to preserve the integrity and protection of the personal information provided by users. We, however, do not assure or guarantee the security of data transmitted to CocoFax and know that when sending, you are doing so at your own risk. We do not recommend use of unprotected Wi-Fi or any other network to submit messages and information to us. Once CocoFax receives your details, we make commercial reasonable measures to ensure that our systems are secure.

You also need to note that our data protection measures do not guarantee unauthorized access to the information provided by users. So, in case the data is deleted, destroyed, or altered by a breach of our security measures, we may attempt to notify you electronically so that you can also take the appropriate actions.

CHILDREN’S PRIVACY COMMITMENT

We realize and acknowledge that protecting the privacy of young ones is essential. For this reason, CocoFax does not knowingly collect Personal Identification Information or any other information on the CocoFax Website or the associated Services from persons under the age of 18. Also, no part of the CocoFax Services is directed or intended to be used by anyone under the age of 18 years.

If you are a user and are under the age of 18 years, then we prohibit you from using CocoFax Services and our Website at any time or manner. If CocoFax learns that a specific account belongs to an under 18 user or the information collected belongs to a person falling in the same age bracket, we may deactivate the account and make our Services unavailable and inaccessible.

COMPANY MERGING, SALE OR BANKRUPTCY

In case of CocoFax being acquired, merged with a third party, or bankrupt, we reserve the right to transfer the collected information from our users as a result of such merger, sale, acquisition, or any other change in control.

CHANGES AND UPDATES TO THIS PRIVACY POLICY

This Privacy Policy can and will be revised periodically, and the changes will be reflected in the ‘effective date’ below the Policy information. We advise you always to visit this page to stay updated on any changes that come up. If you continue to use CocoFax Website and Services, it means you have agreed to follow the Privacy Policy and any other amendments that come in as we progress.

Contact our support team:

[email protected]

Date Last Modified:

This Privacy Policy was last modified December 10, 2019