Help Center

Use a Browser / Desktop App

For getting a plan:

  • Open the CocoFax homepage on a browser
  • Click the Start Faxing button to enter the number choosing page
  • Choose the Country/Area, Number Type, Area Code, and Fax Number that you prefer and click the Next button
  • Choose your plan type(Lite, Basic, Premium, ‌Business, or Enterprise) and duration(Yearly or Monthly)
  • Click the Buy Now button to complete your payment

For changing a plan:

  • Login to your Cocofax account
  • Click Profile on the left menu
  • Click Billing on the upper side of the page
  • Click the Change Plan button on the right end of the Plan type row
  • Change the plan according to your needs (Please note that you can only change the plan to the same level with a different duration or to a higher version)

Still can't find what you're looking for?

Write to us: [email protected]