Can I Cancel My Plan?

General
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Profile
Can I Cancel My Plan? Can I Send and Receive Faxes in My Email? How Can I Add Credits to My Account? How Can I Change My Current Fax Number? How Can I Change My Payment Method? How Can I Check the Remaining Pages in My Plan? How Can I Edit My Password? How Can I Get a Plan? How Can I Recover My Password? How to Forward Received Faxes to Multiple Recipients? How to Port Your Fax Number to CocoFax? What is a CSR?
Contacts
How to Add a Contact? How to Add a Group? How to Add a Number to the Blacklist? How to Block Incoming Fax From Unknown Senders? How to Send a Fax to One or Several Groups?
Business & Enterprise
How to Allow Multiple Users to Receive Email Notifications for One Fax Number? How to Assign Multiple Numbers to One User? How to Assign One Number to Multiple Users? How to turn on/off 2FA? What is the default number and how to change it?

Yes, you can cancel the plan if you are no longer willing to continue your paid plan. Please make sure that you want to close the service before contacting our customer service via [email protected] or navigate to the Help Desk tool on our website for help.

Your plan will not be renewed any further once you cancel it. And you are able to send or receive faxes only until the end of your current plan duration.

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Write to us: [email protected]